Frequently Asked Questions
- Q.
- Do I have to pre-book my tickets?
- A.
- We highly recommend purchasing your tickets in advance, especially on weekends , this allows you to plan your experience at your leisure.
- Q.
- Do I have to choose a visit time when purchasing tickets?
- A.
- Save time and money with Reserved Admission tickets. All reserved admission tickets are scheduled for a specific date and time, at 30 minute intervals. Immediate admission tickets can be purchased at any time at the ticket office.
- Q.
- How long before my scheduled time should I arrive?
- A.
- Plan to arrive at least 10-15 minutes before your scheduled admission time.
- Q.
- How long does an At The Top visit last?
- A.
- Approximately 60 minutes however you are welcomed to take your time and stay as long as you like up to closing time.
- Q.
- Is there commentary?
- A.
- At The Top provides an educational experience through high definition Multi Media Presentations and courteous Guest Ambassadors who will answer any questions you may have. VIP tours of At The Top can be arranged through prior booking.
- Q.
- Is information available in different languages?
- A.
- Written information is available in both Arabic and English, however audio/video information is available in English only.
- Q.
- How many guests are there in an elevator?
- A.
- Approximately 12-14 people per elevator.
- Q.
- Is the experience safe for expectant mothers?
- A.
- Yes.
- Q.
- Is At The Top accessible for disabled guests?
- A.
- Yes.
- Q.
- Are bags allowed At The Top?
- A.
- Personal handbags and purses are allowed. However shopping bags, sports bags, back packs, etc. must be stored in the secure baggage Check Room.
- Q.
- Can I bring food and drink?
- A.
- No food or drinks are allowed in At The Top.
- Q.
- Can I use the images and text on the website for a school project?
- A.
- Yes, as long as you give proper citation and references.