Frequently Asked Questions
- Q.
- Do I have to pre-book my tickets?
- A.
- We highly recommend purchasing your tickets in advance, especially on weekends , this allows you to plan your experience at your leisure.
- Q.
- Do I have to choose a visit time when purchasing tickets?
- A.
- Save time and money with Reserved Admission tickets. All reserved admission tickets are scheduled for a specific date and time, at 30 minute intervals. Immediate admission tickets can be purchased at any time at the ticket office.
- Q.
- How long before my scheduled time should I arrive?
- A.
- Plan to arrive at least 10-15 minutes before your scheduled admission time.
- Q.
- How long does an At The Top visit last?
- A.
- Approximately two hours however you are welcome to take your time and stay as long as you like up to closing time.
- Q.
- Is there commentary?
- A.
- At The Top provides an educational experience through high definition Multi Media Presentations and courteous Guest Ambassadors who will answer any questions you may have.
- Q.
- Is information available in different languages?
- A.
- Written information is available in both Arabic and English, however audio/video information is available in English only.
- Q.
- How many guests are there in an elevator?
- A.
- Approximately 12-14 people per elevator.
- Q.
- Is the experience safe for expectant mothers?
- A.
- Yes.
- Q.
- Is At The Top accessible for disabled guests?
- A.
- Yes.
- Q.
- Are bags allowed At The Top?
- A.
- Personal handbags and purses are allowed. However shopping bags, sports bags, back packs, etc. must be stored in the secure baggage Check Room.
- Q.
- Can I bring food and drink?
- A.
- No food or drinks are allowed in At The Top.
- Q.
- Can I use the images and text on the website for a school project?
- A.
- Yes, as long as you give proper citation and references.